Privacy

PRIVACY AND POLICY

Welcome to Cikamo Privacy Policy

Hi there, we're Cikamo Limited of Nigeria. Welcome to our privacy policy. This policy sets out how we handle your personal information if you’re a Cikamo user or visitor it is important for you to know that the information of our user is of great importance to us. we care how information about you is stored and shared, thank you for your trust and we will try our best to guide your information with optimum care. This Privacy Notice describes how Cikamo and its affiliates collect and process your personal information through Cikamo websites, devices, products, services, online and physical stores, and Bank platforms . By using Cikamo Services, you are consenting to the practices described in this Privacy Notice.

At Cikamo, accessible from https://cikamo.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Cikamo and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Cikamo. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

All Cikamo employees, agents and contractors are responsible for protecting personal information collected and processed by Cikamo. It is the responsibility of all Cikamo employees, agents and contractors to assist in the protection of personal information by acting in accordance with this policy.

When we say ‘we’, ‘us’ or ‘Cikamo’ it’s because that’s who we are and we own and run the Sites and/or Products.

If you are in a country whose privacy laws use the concept of data controller and processor, for example in the European Economic Area (“EEA”), United Kingdom (“UK”), or Mexico, then:

we are the ‘data controller’ of personal information related to your account, and to the delivery of our services and subscriptions to you;

please be aware that PayPal acts as an independent data controller in the context of processing your personal information where we use PayPal Braintree to facilitate and process transactions from our Sites and/or Products. PayPal’s privacy statement is available at braintreepayments.com.

If we say ‘policy’ we’re talking about this privacy policy. If we say ‘user terms’ we’re talking about the rules for using each of the Sites and/or Products. The rules vary by product and each product makes them separately available and seeks consent to them separately from this policy.

THE TYPE OF INFORMATION WE COLLECT

We collect certain personal information about visitors and users of our Sites and/or Products.

The most common types of information we collect include things like: user-names, member names, email addresses, IP addresses, other contact details, survey responses, blogs, photos, payment information such as payment agent details, transactional details, tax information, support queries, forum comments (if applicable), content you direct us to make available on our Sites and/or Products (such as item descriptions and other information you choose to make available on your profile) and, your actions on our Sites and/or Products (including any selections or inputs into items, or text or image prompts) and web and email analytics data. We will also collect personal information from job applications (such as your CV, the application form itself, cover letter and interview notes) and from correspondence between you and us when you contact us.

We also collect information about your device and your interactions with our Sites using cookies, web beacons and similar technologies. For more information on the types of information we collect automatically, please read the section on cookies below and our Cookie Policy.

HOW WE COLLECT INFORMATION

We collect personal information:

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

directly when you provide it to us. For example, when you complete forms such as free trials, membership, email list, subscription or competition registrations, when you submit feedback or send us any other type of communication, or when you make transactions such as buying or providing services on our Sites or Products

As the operator of digital content marketplaces and subscription services, we have a legitimate interest in verifying the identity of our authors. We believe that knowing who our authors are will strengthen the integrity of our marketplaces and subscription services by reducing fraud, making authors more accountable for their content and giving Cikamo and customers the ability to enforce contracts for authors who break the rules. Cikamo also has certain legal obligations that require us to know who our authors are in certain circumstances. In light of this, if you are an author we will verify your identity, in particular, your name, full address and date of birth by asking you to show us a Photo ID document. . As part of Cikamo Verify, you will be asked to take a selfie which will then be compared against your Photo ID document using facial recognition technology. We will use your Photo ID document and your selfie solely to carry out Cikamo Verify and delete it after the completion of this process. If you are located in other part of the world we will only process your biometric information or other sensitive personal information with your explicit consent.

Personal information we collect about you from others

Although we generally collect personal information directly from you, on occasion, we also collect certain categories of personal information about you from other sources. In particular, this may include:

financial and/or transaction details from payment providers located in USA, UK, and Australia in order to process a transaction;

third party service providers (like Google and Facebook) who are located in various countries, including USA, UK, Mexico, Uruguay or Vietnam which may provide information about you when you link, connect, or login to your account with the third party provider and they send us information such as your registration and profile from that service. The information varies and is controlled by that service provider or as authorized by you via your privacy settings at that service provider; and other third party sources

NOTE: All personal information about our customers is applied both to the vendors and buyers

HOW WE USE YOUR PERSONAL INFORMATION

We use the information we collect in various ways, including to:

-Provide, operate, and maintain our website

-Improve, personalize, and expand our website

-Understand and analyze how you use our website

-Develop new products, services, features, and functionality

Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes, Send you emails, Find and prevent fraud.

to perform our contractual obligations towards you as you browse and use the Sites and/or Products in particular, by facilitating and processing transactions that take place on the Sites and/or Products, such as when you purchase an item from our marketplace or subscription service;

when it is necessary for purposes which are in our, or third parties’, legitimate interests. These interests include:

operating the Sites and/or Products;

providing the services described on the Sites and/or Products;

verifying your identity when you sign in to any of our Sites and/or Products;

responding to support tickets, and helping facilitate the resolution of any disputes;

updating you with operational news and information about our Sites and/or Products e.g. to notify you about changes to our Sites and/or Products, outages;

carrying out technical analysis to determine how to improve the Sites and/or Products we provide and to create new Sites and/or Products;

monitoring activity on the Sites and/or Products, e.g. to identify potential fraudulent activity and to ensure compliance with the user terms that apply to the Sites and/or Products;

managing our relationship with you, e.g. by responding to your comments or queries submitted to us on the Sites and/or Products or asking for your feedback or whether you want to participate in a survey;

managing our legal and operational affairs (including, managing risks relating to content and fraud matters);

training Cikamo staff about how to best serve our user community;

improving existing and creating new products and services;

providing general administrative and performance functions and activities;

verifying your identity including by comparing a selfie taken by you against your Photo ID document using facial recognition technology (subject to your explicit consent if required by applicable law);

processing your job application to ; and

using data analytics to measure the effectiveness of advertising and marketing of the Sites, and improve the optimization of our Sites and/or Products (including by way of data analytics tools);

subject to your consent (where required), and unless you have opted out of receiving marketing communications, providing you with marketing information about products and services which we feel may interest you. You can opt out of such communications by following the unsubscribe mechanism on any communication, or by otherwise contacting us as set out at the end of this policy;

subject to your consent (where required), customising our services and websites, like advertising that appears on the Sites in order to provide a more personalised experience;

for purposes which are required by law, or, where we have a legitimate interest, to respond to and/or defend ourselves against complaints, disputes or legal claims;

for the purpose of responding to requests by government, a court of law, or law enforcement authorities; or

where we require your personal information to comply with legal or contractual obligations.

If we can’t collect and use data for these purposes, then we may not be able to manage our contractual relationship with you, provide you with the Sites and/or Products, or meet legal obligations placed on us. In all other cases, provision of requested personal information is optional.

DOES CIKAMO SHARE YOUR PERSONAL INFORMATION ?

Information about our customers is an important part of our business, and we are not in the business of selling our customers' personal information to others. We share customers' personal information only as described below. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

Transactions involving Third Parties: We make available to you services, products, applications, or skills provided by third parties for use on or through Amazon Services. For example, you can order products from third parties through our stores, download applications from third-party

We also offer services or sell product lines jointly with third-party businesses, such as co-branded credit cards. You can tell when a third party is involved in your transactions, and we share customers' personal information related to those transactions with that third party.

Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.

Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Amazon.com, Inc. or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Protection of Amazon and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Amazon, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

HOW SECURE IS INFORMATION ABOUT ME ?

We design our systems with your security and privacy in mind.

We work to protect the security of your personal information during transmission by using encryption protocols and software.

We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.

Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs. Click here for more information on how to manage the security settings of your device.

It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your Amazon account that is not used for other online accounts. Be sure to sign off when finished using a shared computer. Click here for more information on how to sign off.

WHAT INFORMATION CAN I ACCESS ?

You can access your information, including your name, address, payment options, profile information, Prime membership, household settings, and purchase history in the "Your Account" section of the website. Click here for a list of examples that you can access.

MARKET PLACE

At Cikamo's Market Place, we prioritize user privacy and data protection. We collect personal and transactional data to facilitate transactions, improve services, and enhance user experience. This data may include names, contact information, payment details, and transaction history. We implement robust security measures, including encryption and access controls, to protect user data. We share data with trusted third-party service providers, such as payment processors and logistics partners, to enable platform functionality. Users have the right to access, correct, or delete their data. By using the Platform, users consent to the collection, use, and protection of their data as outlined in this Privacy Policy.

EXCHANGE RATE EFFECT

The exchange rate of the company differs from that of the global exchange rate. This is due to the fact that our price rate is fixed and due to that the company can't go into international fluctuation in price. This effect will change every month. This also applies to all bank transfers done through international currency.

CUSTOMER SERVICE

If there are any inconveniences during the time of use or questions relating to our privacy and policy customers can contact our customer service in the platform.

THIRD PARTY PRIVACY AND POLICIES

Cikamo's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CHILDREN'S INFORMATION

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Cikamo does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.