CIKAMO FAQs
Welcome to Cikamo faqs page, this page will guide you on answers to questions relating to every aspect of Cikamo services. Select from the following list of Product and Technical FAQs. Browse through these FAQs to find answers to commonly raised questions. If you're a new customer to our services, we encourage you to read through the relevant articles.
1. WHAT IS CIKAMO ?
Cikamo is a learners community and social network for students, where students or user can have unlimited access to digital materials and also physical products
2. WHAT CAN I SELL OR BUY HERE ?
You can sell/buy any digital goods on our platform such as audios, videos, e-course, books, software, license key and so on. Cikamo allows user to engage in petty entrepreneurship thereby allowing the user sell or buy physical products through our markerplace.
5. HOW DO WE HANDLE COPYRIGHT
All content are eligible for copyright actions therefore Content should be original and must meet our copyright policy. If you must sell a digital content that is not yours, you must have permission to sell the content from the owner. Free product are not in our copyright.
6. HOW MUCH IS THE WITHDRAWAL LIMIT ?
Due to certain policy and conditions, Cikamo minimum withdrawal limit is $1 also by its equivalent in your country's currency. This is in order for our customers to withdraw freely.
7. WHAT ARE THE REQUIREMENTS TO UPGRADE YOUR ACCOUNT ?
To upgrade your account to a premium account a certain amount is paid for it, inwhich makes you eligible to request for a verified badge depending on the type of plan paid for. Cikamo's premium account plan varies from one month- Inother to get a verified badge certain documents will be needed for your application which is your ID (NIN, BVN, Drivers license).
8. WHY DO I SEE DIFFERENT PRICES FOR THE SAME PRODUCT ?
It is important that users should know Cikamo's products are sold by different vendors inwhich are allowed to put unique prices in their product. Therefore the products can be similar but sold by different vendors, thereby influencing the price of those products.
9. WHAT IS THE ESTIMATED DELIVERY TIME ?
Cikamo's estimated delivery time is based solely on the vendors location. Cikamo has a location picker that categorizes the location of those digital and physical goods. It is important that users buy goods that are in their individual location. Unlike other platforms Cikamo dosen't track orders based on the fact that cikamo doesn't have an active delivery system i.e digital materials are sold online and physical goods are sold physically between the vendor and buyer inwhich an invoice is given by cikamo for successful transactions.
10. WHAT'S THE UPLOAD LIMIT ?
- Photos: 20MB
- Videos: 50MB
- ZIP files: 300MB (use Google Drive for larger files).
CUSTOMER CARE SERVICE
If there are any further questions as relating to Cikamo's market system and other related matters please contact Cikamo's customer care service.
